http://www.beautemineral.com/sales-terms.html Beauté Minéral customer care section Mon, 08 Oct 2007 20:33:34 GMT Web Easy by Avanquest Publishing USA, Inc. Please make sure the email address you use when placing your order is valid, spelled correctly, and is able to accept emails from the "beautemineral.com" domain. If your email service provides spam blocking and/or junk mail filtering, you may need to check your bulk/spam/junk mail folders for order confirmations and other correspondence from Beauté Minéral, as sometimes legitimate emails might be accidentally placed in these folders. We are not responsible for emails that are not received or are delayed due to email filtering/blocking. ]]> http://www.beautemineral.com/sales-terms.html Mon, 08 Oct 2007 20:33:34 GMT Beauté Minéral / Beaute Mineral http://www.beautemineral.com/sales-terms.html#1 Most orders will be processed and shipped within 24 - 48 hours following receipt of payment (not including holidays and weekends). During heavier ordering periods, orders may not be processed for up to 7 business days. You will be notified via email if your order is expected to be delayed in processing for more than 7 business days, and you will have the option of cancelling your order at that time and receiving a full refund or store credit. http://www.beautemineral.com/sales-terms.html Mon, 08 Oct 2007 20:33:34 GMT Beauté Minéral / Beaute Mineral http://www.beautemineral.com/sales-terms.html#2 unopened products back to us for a refund or exchange. Unfortunately, we are unable to reimburse you the shipping you pay to send the product(s) back. ]]> http://www.beautemineral.com/sales-terms.html Mon, 08 Oct 2007 20:33:34 GMT Beauté Minéral / Beaute Mineral http://www.beautemineral.com/sales-terms.html#3 Any package returned to Beauté Minéral by post office/shipping carrier, whether it is due to an undeliverable address or the customer refused the package, are subjected to US$10.00 of restocking fee. We will issue full refund for all unopened and/or unused items returned to Beauté Minéral due to nondelivery, minus the shipping charge and US$10.00 restocking fee. Please review your shipping address carefully before submitting order to avoid nondelivery. http://www.beautemineral.com/sales-terms.html Mon, 08 Oct 2007 20:33:34 GMT Beauté Minéral / Beaute Mineral http://www.beautemineral.com/sales-terms.html#4 We do our absolute best to ensure our inventory is stocked at all times. If any item will be out of stock for an extended period of time, the "Add to Bag" button will be removed for that item during the period that it is out of stock. If your order includes item(s) that will not be restocked and/or ready for shipping in 7 business days following payment, we will notify you via email and you can choose one of the following options: http://www.beautemineral.com/sales-terms.html Mon, 08 Oct 2007 20:33:34 GMT Beauté Minéral / Beaute Mineral http://www.beautemineral.com/sales-terms.html#5 ]]> products.html Mon, 08 Oct 2007 20:33:34 GMT Beauté Minéral / Beaute Mineral products.html#6