| Store Hours: |
Monday - Friday
10:00 am - 5:00 pm (US Pacific Time)
7:00 am - 2:00 pm (Hong Kong Time)
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| Phone
No: |
(971) 285-3054
(852) 2127 0552 (Cantonese)
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Fax No: |
(866) 848-8694
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* Our store hours are based on US Pacific Time. Since our location is in Fairview, OR, USA, due to time zone differences, we are unable to answer any phone inquiries outside the store hours stated. We apologize for any inconvenience. You can contact us via email 24 hours a day, 7 days a week. Most email inquiries will be answered within 1 business day.
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| Email: |
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For
questions regarding an existing order; or to order products via email:
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For return questions and RMA request:
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For
questions, problems, comments regarding our site:
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** Calls made to our Hong Kong local number are transferred to our US office. Due to time zone differences, Cantonese customer service agents are available between 7 am to 2 pm Hong Kong time, Monday through Friday.
Need help with shopping at our online shop? Questions regarding our products? Need help with mineral makeup? You can check out our Customer Care and FAQs sections.
If you have a question that we did not cover, or if you need to contact us, here is our contact information...
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